Orientation Advisor

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Orientation Advisor

The Orientation Advisor microcredential recognizes the expertise and experience of an individual who has trained and served as an academic advisor for new students entering UMBC during their Orientation experience. Orientation Advisors possess, and exercise, a strong and specific skillset: they must be friendly and outgoing, able to parse data very quickly, have a mindset that can understand and operate within rigorous and inflexible constraints, display great flexibility and adaptability themselves, be highly dependable and punctual, and produce exceptional-quality work while operating with minimal supervision. Earning the Orientation Advisor microcredential indicates that the bearer displays all of the above talents and carries with them the confidence of the University to be its "first face" for incoming students at the most crucial point in their academic careers.

Earning Criteria

- Attend the intensive, full-day live training program
- Successful completion of a post-training readiness assessment with an 85% or higher
- Shadow a veteran advisor during two advising sessions
- Facilitate at least two independent advising sessions

Additional Details

Learning Outcomes

- Define and demonstrate basic principles of customer service and professionalism, including displaying appropriate communication, empathy, and problem-solving skills.
- Recall institutional advising protocols and processes, including key information such as registration procedures, academic policies, and campus resources.
- Analyze contextual advising situations by critically evaluating scenarios presented during training sessions, identifying relevant information, and quickly making informed decisions.
- Exhibit flexibility and dependability with minimal supervision.
- Apply knowledge and skills acquired during training sessions by independently facilitating advising sessions with incoming students.

Time to Complete

15-25 hours
Laszlo Endre Korossy

Laszlo Endre Korossy

Asst. Dir. of Advising, Outreach, Assessment

Academic and Pre-Professional Advising
Political Science

Sherman Hall (Academic IV Bldg) 224

korossy1@umbc.edu

+1 410 455 5690